Privacy Statement
E-LED Lighting collects personal data. We also process a number of personal data when you visit this website. We believe it is important that personal data is handled with care and that is why personal data is processed and secured by us meticulously. The way in which this is done is described in this Privacy Statement. This applies both to the case where the personal data has been collected from the data subject and to the case where the personal data has not been obtained from the data subject.
We respect your privacy and adhere to the rules set by the General Data Protection Regulation and other privacy laws and regulations.
Identity and contact details of the controller
The person responsible for the processing of personal data is E-Led Lighting, registered with the Chamber of Commerce under number 70281564, located at Herenweg 64 22, 3602AR Maarssen, available by telephone at +31 (0) 346 28 62 62, by email at info@e-ledlighting.com or via the contact form on this website.
Data Protection Officer
We have not appointed a Data Protection Officer.
Processed data
Wij maken onderscheid tussen actief en passief verstrekte gegevens. Passief verstrekte gegevens zijn gegevens die je aan beheerders van websites verstrekt zonder dat je je daar misschien bewust van bent. Wanneer je deze website bezoekt, registreren we een aantal technische gegevens zoals het IP-adres van je computer, het besturingssysteem dat je gebruikt, de internet browser waarmee je surft, de laatste internetpagina die je hebt bezocht voordat je op de websites kwam en de pagina's die je binnen de websites bezoekt.
We also collect and process data that you actively provide to us. This only applies if you:
- send a contact form;
- submits a request for quotation;
- sends us an email.
We collect and process the following categories of personal data:
- your first name and/or last name;
- your contact details, such as email, telephone number and postal address;
- your personal data, to the extent that they are included in the message you send via our contact forms.
Categories of personal data and processing purposes
The data that you have passively provided to us is used anonymously as much as possible. For example, we do not keep track of which internet browser you use exactly, but we do keep track of the percentage of website visitors who use a particular internet browser. We do this to improve the quality and accessibility of the websites. We also use information about which pages you have visited within the website to improve the website.
We process the following data for the following purposes:
We use your first name and/or last name, contact details and personal data for administrative and communication purposes, for example when you have submitted a contact form or left a contact request. You have submitted a quote request.
We use your IP address to analyze how long and which pages you visit on our website and how visitors arrived at our website. We use the Google Analytics statistics program for this. Read the Google Analytics privacy policy here.
To detect any problems with our website and server, our servers store so-called log files. These contain IP addresses and are cleaned once every 26 months. We do this to keep our website and server safe and accessible for you and ourselves.
Cookies collect personal data that we use to optimize and improve the website. We also use cookies to know whether our online advertising campaigns are successful. You can read exactly how cookies work and which ones we use in our cookie policy.
We will not store your data for longer than is necessary. We use different retention periods for your data. We determine the retention period based on legislation and regulations. We keep most data for 26 months after the last contact. We will keep data that we are required to keep for a longer period by law until the retention obligation has expired.
Data can be processed outside the European Union via Google, Facebook, Instagram, LinkedIn and YouTube. All these parties are affiliated with the Privacy Shield Program and therefore meet an appropriate level of protection according to the European Commission.
An SSL certificate has been installed on our website. With SSL, confidential data is sent encrypted so that it cannot be intercepted.
Legal grounds
We process personal data if permission has been given. This is, for example, the case if a contact form is completed on the website. We further process personal data if necessary to establish or execute an agreement with a customer and/or supplier. This is, for example, the case when other companies or suppliers have to perform a (partial) performance in perfecting our contractual agreement with you. We do not provide more information than is necessary to perform the service. In such a case, we also request permission for the processing where possible.
The legal basis(s) for processing are therefore (i) consent and/or (ii) that processing is necessary for the performance of a contract to which the data subject is a party, or is carried out at the request of the data subject for the conclusion of a contract.
Recipient
In some cases we will share personal data with parties that process the relevant data on our behalf. These are so-called 'processors'. We do not intend to share personal data with other parties, the so-called 'recipients'.
Transfer of personal data to a 'third country' or international organization
'Third countries' are all countries outside the EU, with the exception of countries in the European Economic Area (EEA). These are Norway, Liechtenstein and Iceland. We do not transfer personal data to a third country.
Cookies
This website uses permanent cookies. These are small text files that are automatically placed on your computer by the internet browser. A session cookie can be used to keep track of, among other things, which web pages you view and which options you use. This data is used to make the websites more user-friendly. You can set your internet browser so that you are warned when a cookie is placed. You can also completely block the placing of cookies. However, you may not be able to use all parts of the website.
Security and retention periods
The personal data collected via this website is secured using the current usual techniques.
We store the data collected by us for different periods, depending on the category of data and how it was collected.
With regard to the data collected with the (contact) forms on the website, it is kept for five years. With regard to the data collected via the cookies on the website, the retention periods apply as described in the cookie policy (see elsewhere on this website).
To the extent that no specific retention period has been established for certain data in this Statement, a maximum period of one year applies after the end of (i) the duration of the relationship with the data subject or (ii) any applicable statutory retention period. The personal data will then be destroyed.
Rights of data subjects
You have the right to view, correct or delete your personal data. You can submit a request to us to view, receive, change or have your personal data deleted. You can also object to the (further) processing of your data. If we process your personal data based on your consent, you can withdraw that consent at any time. For all these matters and for other questions, you can contact us at info@e-ledlighting.com. In principle, we will respond to a request for access or correction within four weeks. In the event of a request for deletion, we will delete the personal data in question as soon as possible, unless and insofar as the law requires the retention of the personal data in question or there are (other) compelling reasons that oppose deletion.
If we cannot or cannot fully determine which personal data a request for access, correction or deletion relates to, we may ask the requester to (further) specify his request. The execution of the request will then be suspended until the requester has provided the (further) specification.
In more detail, you have the following rights:
- Right of access: you have the right to view the personal data that we process about you.
- Right to rectification: you have the right to correct or supplement the personal data that we process about you if it is incorrect or incomplete.
- Right to object: you can object to the processing of your personal data and to direct marketing.
- Right to deletion: you can request us to delete your personal data.
- Right to data portability: if it is technically possible, you have the right to have the personal data that we process about you transferred to a third party.
- Right to limit processing: in some cases you can request to limit the processing of your personal data (temporarily or otherwise), which means that we process less of your data.
With your request, we may ask you to identify yourself by submitting a valid ID, to ensure that you are the correct person to whom the personal data belongs. It is important that you shield your BSN and passport photo.
In principle, we will respond to your request within four weeks. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in a timely manner.
If you do not leave your details on our website, we will of course not be able to follow up on questions and we cannot contact you. The provision of this information is therefore a condition for asking questions or booking our services.
If you believe that we act in violation of the applicable laws and regulations regarding personal data, you can file a complaint with the Dutch Data Protection Authority (P.O. Box 93374, 2509 AJ THE HAGUE). This can be done via this link.
Automated decision making
We do not make any automated decision-making processes.
Other
We have taken appropriate technical and organizational measures to protect your personal data. We use third-party services, so-called processors, to process personal data. We have a processing agreement with the processor.
From time to time it will be necessary to change this Privacy Statement. We have the right to do that. We recommend that you check this Statement occasionally for any changes.
Last updated: October 10th, 2023